Children are allowed on the 1st floor nails only. We all love children but to ensure safety & sanity we must ask you to supervise them at all times whilst in the building.
Children under 16 wanting treatments need parental consent.
Skin test Eye lash and eye brow tinting require a quick skin test 24 hours before treatment to prevent allergic reaction
Pedicures Please ensure you bring open toe shoes or sandals to avoid smudging your tootsies!
Late arrivals Clients arriving late for their appointment will have the time deducted from their treatment time. This is only courteous to other clients.
Cancellation policy Please give 24 hours notice to cancel or re schedule appointments to avoid 50% charge. The management withhold the right to use their discression in exception circumstances.
Payable over £5.00 or over to nails and things, cheque guarantee cards are required
Credit cards/ debit cards Payable over £20.00
Booking fee Certain treatments that require preparation time will require a 50% booking fee (i.e. spa total harmony or spa package days).credit card details required on booking.
If you do not attend or cancel within 48 hours this is not refundable
Gift vouchers Valid for 6 months unfortunately these are non transferable and non refundable. The voucher must be presented when redeemed. When booking with a gift voucher please try to book 3-4 weeks in advanced to avoid disappointment.
Phones Please turn your phone onto silent for other clients comfort.