the Retreat | Nails and Things
telephone : 01706 868 898

New Treatments *
IPL
nails, calgel and dazzling digits
radiant hands
seductive skin
calmative holistics
ravishing bodies
fantastic feet
de fuzz
bronzed goddess
restylane
glorious eyes
kiss and make up
special offers

Policy

Children
Children are allowed on the 1st floor nails only. We all love children but to ensure safety & sanity we must ask you to supervise them at all times whilst in the building.
Children under 16 wanting treatments need parental consent.

Skin test
Eye lash and eye brow tinting require a quick skin test 24 hours before treatment to prevent allergic reaction

Pedicures
Please ensure you bring open toe shoes or sandals to avoid smudging your tootsies!

Late arrivals
Clients arriving late for their appointment will have the time deducted from their treatment time. This is only courteous to other clients.

Cancellation policy
Please give 24 hours notice to cancel or re schedule appointments to avoid 50% charge. The management withhold the right to use their discression in exception circumstances.

Cheques
Payable over £5.00 or over to nails and things, cheque guarantee cards are required

Credit cards/ debit cards
Payable over £20.00

Booking fee
Certain treatments that require preparation time will require a 50% booking fee (i.e. spa total harmony or spa package days).credit card details required on booking.
If you do not attend or cancel within 48 hours this is not refundable

Gift vouchers
Valid for 6 months unfortunately these are non transferable and non refundable. The voucher must be presented when redeemed. When booking with a gift voucher please try to book 3-4 weeks in advanced to avoid disappointment.

Phones
Please turn your phone onto silent for other clients comfort.

Smoking
Strictly no smoking in the building.
 
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